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  • Features
  • How it Works
  • Pricing
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  • Install on Shopify

Terms of Service

Effective Date: February 10, 2026

These Terms of Service ("Terms") govern your access to and use of FitCheck, a Shopify application operated by Fouita ("we," "us," or "our"). By installing, accessing, or using FitCheck (the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By installing FitCheck on your Shopify store or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Fouita.

2. Description of Service

FitCheck is a Shopify application that helps furniture and home goods merchants reduce returns by verifying product fit before shipment. The Service:

  • Automatically sends WhatsApp messages to customers after checkout
  • Requests and collects room photos from customers
  • Uses AI technology to analyze room dimensions and product fit
  • Generates visual previews of products in customer spaces
  • Updates order status and tags in Shopify based on fit analysis

Important Disclaimer: FitCheck provides AI-powered estimations for informational purposes only. Results are not legally binding architectural surveys or guarantees. Actual fit may vary based on factors not captured in photos.

3. Eligibility

To use FitCheck, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have a valid Shopify store in good standing
  • Have the legal authority to bind your business to these Terms
  • Provide accurate and complete registration information
  • Comply with all applicable laws and regulations

4. Account Registration and Security

When you install FitCheck, you create an account linked to your Shopify store. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

5. Subscription and Billing

5.1 Subscription Plans

FitCheck offers various subscription plans with different features and usage limits. Current pricing is available at fitcheck.fouita.com/pricing.

5.2 Payment Terms

  • All fees are charged in advance on a monthly or annual basis
  • You must provide valid payment information through Shopify
  • Subscriptions automatically renew unless cancelled
  • You authorize us to charge your payment method for all fees
  • All fees are non-refundable except as required by law

5.3 Free Trials

We may offer free trials at our discretion. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends.

5.4 Usage Limits and Overage Fees

Each plan includes specific usage limits (e.g., number of fit checks per month). If you exceed these limits, we reserve the right to charge overage fees or upgrade your plan.

5.5 Price Changes

We reserve the right to change our fees at any time. We will provide at least 30 days' notice of price increases. Your continued use after the price change constitutes acceptance of the new pricing.

5.6 Refunds

All fees are non-refundable. There are no refunds or credits for partial months or years of service, upgrade/downgrade refunds, or refunds for unused service.

6. Your Responsibilities

6.1 Compliance with Laws

You are solely responsible for ensuring your use of FitCheck complies with all applicable laws, including:

  • Consumer protection laws
  • Data protection and privacy laws (GDPR, CCPA, etc.)
  • Electronic communications laws
  • E-commerce regulations
  • WhatsApp Business API terms and policies
  • Shopify's Terms of Service and policies

6.2 Customer Consent

You must obtain proper consent from your customers to:

  • Send them WhatsApp messages through FitCheck
  • Collect and process their room photos
  • Share their information with FitCheck for fit analysis

You must clearly disclose your use of FitCheck in your store's privacy policy and terms of service.

6.3 Accurate Product Information

You are responsible for providing accurate product dimensions, descriptions, and images. Inaccurate information may result in incorrect fit analysis.

6.4 Customer Service

You remain solely responsible for all customer service, including:

  • Handling customer inquiries and complaints
  • Processing refunds and returns
  • Resolving disputes about fit analysis results
  • Fulfilling and delivering orders

6.5 Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Send spam or unsolicited messages
  • Attempt to reverse engineer or hack the Service
  • Use the Service to harass, abuse, or harm others
  • Interfere with or disrupt the Service
  • Use automated tools to access the Service without permission
  • Resell or redistribute the Service without authorization

7. Intellectual Property

7.1 Our Intellectual Property

FitCheck, including all software, algorithms, designs, trademarks, and content, is owned by Fouita and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

7.2 Your Content

You retain ownership of all content you provide through the Service, including product information and customer data. By using the Service, you grant us a license to use, process, and display this content solely to provide the Service.

7.3 Customer Photos

Customer room photos are owned by the customers. By using FitCheck, customers grant us a limited license to process their photos for fit analysis purposes only.

8. Third-Party Services

FitCheck integrates with third-party services including:

  • Shopify (for store integration and billing)
  • WhatsApp Business API (for messaging)
  • AI and cloud service providers (for image analysis)

Your use of these services is subject to their respective terms and policies. We are not responsible for third-party services or their availability.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 No Guarantee of Accuracy

We do not guarantee that fit analysis results will be accurate or that products will fit as predicted. AI analysis is an estimation tool and should not be relied upon as the sole basis for purchase decisions.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUITA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9.4 No Liability for Customer Disputes

We are not responsible for disputes between you and your customers, including disputes about fit analysis accuracy, product returns, or refunds.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fouita and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your violation of third-party rights
  • Disputes with your customers

11. Term and Termination

11.1 Term

These Terms remain in effect while you use the Service.

11.2 Termination by You

You may terminate your account at any time by uninstalling FitCheck from your Shopify store. Termination does not entitle you to a refund.

11.3 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Abuse of the Service
  • At our sole discretion

11.4 Effect of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • We will delete your data in accordance with our Privacy Policy
  • You remain liable for all fees incurred before termination
  • Sections that by their nature should survive will continue to apply

12. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that:

  • You have read and understood our Privacy Policy
  • You consent to our data practices as described
  • You are responsible for complying with data protection laws
  • You will maintain your own privacy policy for your customers

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with us, please contact us at [email protected] to attempt to resolve it informally.

14.2 Governing Law

These Terms are governed by the laws of Tunisia, without regard to conflict of law principles.

14.3 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration authority.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fouita regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, or internet service failures.

16. Contact Information

If you have questions about these Terms, please contact us:

Fouita
Email: [email protected]
Website: www.fouita.com

17. Acknowledgment

By using FitCheck, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You have the authority to enter into this agreement
  • FitCheck is a product of Fouita and is not affiliated with Facebook, WhatsApp Inc., or Shopify Inc.
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© 2026 FitCheck. A product by Fouita.

FitCheck is not affiliated with Facebook or WhatsApp Inc.